Black Mirror as Hell-Is-Other-People Futurism

Over the break, I watched Black Mirrorthe highly acclaimed British futurist show.  I am tempted to call it a tech-dystopian show, but it isn’t quite that. To count as dystopian, you need a corresponding utopian vision that has failed or is stillborn, and the show doesn’t offer or suggest any. People have also been comparing it to The Twilight Zone, but I think the comparison is off.  The what-ifs of the Twilight Zone are about the nature of the world, in the sense of what if the Earth were spiraling into the Sun? The what-ifs of the Black Mirror are about human nature, as in what if all our relationships are based on lies?

The shows differ in their humor content. Black Mirror is humorless right now, but I suspect The Twilight Zone was at least a little funny back when it first aired. More to the point, while The Twilight Zone has acquired significant camp value (in Sontag’s sense of failed seriousness) today, somehow I don’t think Black Mirror will seem campy in a few decades; merely obsolete like old documentaries. This difference in humor content is significant in a way I’ll get to.

So what we have here is a dark but not dystopian show. A show about a steady loss of innocence through increasing knowledge (enabled by technological evolution rather than a fall from Eden), but not about apocalyptic collapses. A show that is not anti-technology per se, but about the idea that technology makes life easier in part by forcing harder, if rarer, choices upon us, as the price of automating simpler, more commonplace decisions. About going from moral mediocristan to moral extremistan.

It’s not quite a must-watch as far as the entertainment value goes. It has the ponderousness of a lecturing professor. But it’s a must-watch in the sense of cultural homework.  People will be using the show as a reference point for talking about the emerging future for at least a few years.  The conclusion most will jump to is that this is a show about tech dystopias, but it is really a show about the theory that hell is other people. The futurism angle is that information technology makes this particular kind of hell more possible.

I don’t have spoilers in this post, and you don’t need to have watched the show to read it, but if you don’t want to hear a theory of the show before actually watching it, come back later.

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Complete 2014 Roundup

This entry is part 8 of 17 in the series Annual Roundups

Here’s the complete roundup of the year’s posts, in chronological order. New readers this year might want to check out the 2013 roundup. If you want to do some binge reading further back into the archives, there is a page for the Rust Age (2007-12) with both curated selections and complete roundups.

We had 45 posts this year, of which 16 were by residents or guest bloggers and 29 were by me.  I wrapped up one favorite bunny trail from previous years (7) continued some favorite old themes (1, 2, 25, 30, 40) and started what looks like several new ones. There’s a saints-vs-traders bunny trail (19, 20, 21, 22?), three major Grand Unified Theory type posts (15, 29 and 32) and a bunny trail involving crash-only thinking (39, 42, 45). Very appropriately, and entirely coincidentally, post #42 was heavily Douglas Adams inspired. I can’t help but think that means something. There was an ongoing series of what I can only call a series of reflective mid-life-crisis type posts (8, 9, 14, 22, 42, 44). Finally, there were two fiction experiments (27, 28). All in all, a very creepy-crawly, divergent year.

Happy holidays!

  1. Free, as in Agent
  2. Consent of the Surveilled
  3. The Poor Usability Tell (Jordan)
  4. Technical Debt of the West (Kevin)
  5. An Information Age Glossary
  6. From Cognitive Biases to Institutional Decay (Kartik)
  7. The Cactus and the Weasel
  8. Demons by Candelight
  9. Immortality in the Ocean of Infinite Memories
  10. Authors and Directors (Sam)
  11. Love Your Parasites (Jordan)
  12. Ritual and the Productive Community (Ryan)
  13. The Legibility Tradeoff (Kartik)
  14. A Life with a View
  15. Product-Driven versus Customer-Driven
  16. Replaceability and the Economics of Disequilibrium (Sam)
  17. Science! and Other Off-the-Wall Études
  18. Power Gradients and Spherical Cows (Jordan)
  19. The Logic of Uberreaction
  20. Saints and Traders: The John Henry Fable Reconsidered
  21. The Deliberate Practice of Disruption
  22. The Physics of Stamp Collecting
  23. Portals and Flags
  24. A Koan is not a Riddle (Jordan)
  25. Close Encounters of the Missing Kind
  26. Structure Follows Context
  27. The Heirloom Lounge (short story)
  28. Seoul Station (part 1 of a longer story, yet to be continued)
  29. The Economics of Pricelessness
  30. The Veil of Scale
  31. The Creation and Destruction of Habits
  32. How to Fall Off the Wagon
  33. Geopolitics for Individuals (Kartik)
  34. We Have Them Surrounded in Their Tanks (Jordan)
  35. The Rhythms of Information: Flow-Pacing and Spacetime (Ryan)
  36. The Political Hangover of Prohibition (Craig Roche)
  37. The Adjacency Fallacy
  38. Playing Games to Leave Games (Sam)
  39. Crash-Only Thinking
  40. Don’t Surround Yourself With Smarter People
  41. The Design of Crash-Only Societies (Ryan)
  42. Learning to Fly by Missing the Ground
  43. The Future of Tipping
  44. Striving, Surviving, Suffering and Slacking
  45. Learning from Crashes

Learning from Crashes

I came up with a neat and compact little definition of a crash as a result of the recent ongoing obsession with the idea we’ve had around here. A crash is an unexpected subjective reaction to an unexpected real-world outcome.

Both parts are important. If you have an unexpected outcome to an activity, but are able to just roll with it without experiencing any mental states you haven’t encountered before, it isn’t a crash. Having a flight canceled isn’t a crash. It’s simply a contingency that you deal with by replanning your travel. Annoying, but hardly a case of unexplored emotional reaction territory.

Equally, having an invisible and private emotional meltdown with no visible external trigger events is not a crash (though it might lead to one).

A crash is something like a failure, but more general and less loaded with negative connotations (think “crash a party”). You can generally predict the kind of emotional reaction in a failure, but not the degree. A crash generalizes this idea: with a crash, both kind and degree of emotional reaction are unexpected. So unlike failures, crashes can be both positive and negative, and are invariably interesting, which to me is a more interesting feature of a situation than its emotional quality.

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Striving, Surviving, Suffering and Slacking

The more I learn about the life stories of others, the more I tend to view mere survival as an accomplishment in the median case. This is an odd view of humanity, but an accurate one for the vast majority. We are misled about the actual difficulty of basic survival because societies are built around highlighting and celebrating the two ways you can react to easy conditions: striving and slacking. Striving leads to accomplishment, which we celebrate by according high status to the accomplished.  Entitlement leads to visibly enjoyed leisure, which we celebrate in a different way, by sanctifying it into a utopian view of the “good life” a given society offers. Societies advertise both by way of marketing themselves. What is generally swept under the civilizational carpet into invisibility are two other behaviors that are responses to hard conditions: surviving and suffering. These four kinds of behavior form a convenient 2×2 on which you can plot your life in a useful way.

lifeTrajectory

The x-axis should be self-explanatory: it takes subjective hardship as a serious thing, but not as an absolute thing. Smarter and dumber on the y-axis refer to intelligence in the sense of capacity for pure Darwinian survival — a Hunger Games definition rather than IQ.  Note that being further north does not make you smarter. It means you’re getting smarter faster. These definitions make the entire diagram subjective.

Striving is getting smarter in good conditions. Surviving is getting smarter in bad conditions. Suffering is getting dumber in bad conditions — a progressive failure to continue existing. Slacking is getting dumber in good conditions.  Try drawing your life on this 2×2. Note that equal intervals of time will not map to equal lengths on the path. The trajectory tracks your story of adaptation, not your story of aging. When it comes to adaptation, as Lenin remarked, there are decades where nothing happens and weeks where decades happen.

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The Future of Tipping

A couple of weeks ago, I was introduced to the bitcoin-based tipping service for Twitter, ChangeTip, by Leslie John Dilley. It is a fascinating thing to experiment with, and you should try it out if you’re interested in bitcoin. What makes it particularly interesting is that you can define your own pseudo-currency units called “monikers”. The result is a deceptively simple-seeming UX that not only lowers online tipping friction dramatically, but nails the psychology of tipping in a very powerful way. You simply mention who you want to tip in a tweet, and how much (using either a standard unit or a personalized moniker), and cc @ChangeTip. The service then sends out a tweet inviting the recepient to collect. The second tweet looks like this (notice how the 2nd and 3rd examples in the image are using personalized monikers; “bits” in the first one is one of the standard system-wide monikers):

ChangeTip

 

Besides making you feel all important because you get to name your own currency, it is interesting because it helps you shape the social perceptions that ride along with a tip. One of my personal monikers, for instance, is “refactorings” where a refactoring is worth one penny. If I tip somebody 100 refactorings on Twitter, it means they get a dollar if they choose to collect, and if they know me, they also know that they’re getting it because one of their tweets helped me see something in a new way.

The idea of shaping the perceived meaning of a transaction is a hugely important one I think, and opens up very interesting new territories for economics. One of its effects might well be to increase the importance of tipping and decrease the importance of “meaningless” basal transactions. This is an interesting development because one of my assumptions so far has been that digital transactions break tipping cultures.

I have now changed my mind to the polar opposite view: going digital will eventually strengthen tipping culture to the point where the tipping economy might even become bigger than the basal transactional economy.

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Learning to Fly by Missing the Ground

Earlier this year, I turned forty.

I’ll give you a moment to choose between “crap I’ve been listening to an out-of-touch old dude who looks younger than he is” and “crap, I’ve been listening to a ponderously self-important kid whose picture I never bothered to look at.”

Forty is an milestone in the middle of the uncanny valley of life. At forty, you’re supposed to be silently suffering the mistakes of the previous generation and making mistakes for the next generation to suffer. It’s a time of life to be shutting the hell up and doing Real Things in short.

Some of my old college friends are doing that. And making obscene amounts of money, collecting titles and stuff.

Failing that, it’s a time to be raising kids by way of apology for not doing Real Things (implicitly hinting that your kids will do Real Things, which seems to involve teaching them to play the piano for some reason that has never been entirely clear to me).

Many more of my old friends are doing that. Clearly, the next generation will not suffer from a lack of piano players.

Forty is not an ideal age to be blogging. Because it’s not an age anyone is particularly eager to hear from. At twenty-five, you’ve got inspiring dreams and ideals to share. At fifty, you’ve got complete stories to tell and lessons to convey.  At forty, if you’re not overworked and too busy to blog, you’re just a distraction for everybody.

As far as I know, none of my old friends is blogging. One is a journalist, but that’s different.

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When Monitoring a Behavior Makes it Worse

I’ve been doing some idle life-logging experimentation for the past two months with a Google Form and some simple Matlab analysis (project repo here). It was partly motivated by trying to operationalize some of my thinking around habit formation and falling off the wagon/getting back on, and partly by the vague idea that I might in the future unbundle Tempo into small idea chunks and rebundle those into an app, instead of writing a second edition.

In the two months, I learned a few interesting lessons big and small. Some were about the right way to log and analyze behaviors, others were about the nature of behaviors and habits themselves. All very interesting.

But perhaps the most interesting thing I learned was about the very idea of monitoring behaviors (with anything from a diary to an app) is that if you measure a behavior, it generally gets worse before it gets better, if it gets better at all.

Kinda like if you think too much about how you work the brake and accelerator while driving, you’ll suddenly start fumbling/jerking awkwardly like a student driver.

I think there are two things going on here:

  1. When you bring up any habit for conscious inspection with a tool, you regress from unconscious competence to conscious incompetence (see shu-ha-ri). This happens because most of your later mastery is unconscious, and paying conscious attention to what you’re doing suspends the unconscious parts.
  2. When the habit is a creative habit, there is an additional factor. For an uncreative habit, feedback of error via inspection or monitoring triggers dumb corrective actions. If you’re drifting out of your lane and your fancy new car beeps, you just steer back in. But if your monitoring is telling you that your “hit rate” for successful blog posts as a fraction of all blog posts is falling, there is no obvious action you can take to fix it. So being sensitized to the gap just increases anxiety, which makes performance worse.

The first is a manageable problem in a thoughtfully designed tool that foregrounds and manages the trade-off by setting the right expectations: “warning: this logging/monitoring app will make things worse before it makes it better, like any skill-learning aid.”

The second is a much more serious one. When the right response to a feedback error is a creative action, the tradeoff is between knowing more about the “stuck” situation versus heightened anxiety that prevents you from doing much with the data. Arguably, in this regime, the right way to handle the tradeoff is to turn off the monitoring and go open-loop for a while, trusting creative play behaviors to generate an event that unsticks you.

I think this is why common self-improvement goals like weight loss run aground once you hit the existing homeostasis point.  If your body set-point is say 150 lb and you are at 155 lbs due to too much Thanksgiving and Christmas over-eating, the diet-and-exercise routine in response to what you see on the scale everyday is enough to get you back to 150 lb. But if you’re hovering in the noise zone around 150 lbs (say +/- 2 lbs) and want to move the setpoint itself to 140 lbs, you need a creative lifestyle shift.

Watching the scale daily is not helpful in achieving this goal. You need something else.

I am not entirely sure about how to approach this interesting problem, but for starters, I think it’s useful to segment tools and behavior modification projects into two kinds: sustaining projects (no set points need to move, no creativity needed) and disruptive projects (set points need to move, creative insights needed). They are two very different regimes of behavior modification, and inspection/feedback/monitoring tools work very differently in the two regimes.

I believe we fall off the wagon when we have to shift between these regimes.

 

The Design of Crash-Only Societies

Ryan Tanaka is a resident blogger, visiting us from his home turf at http://ryan-writer.com.  The improv session that inspired this article can be found here.

Blue Screen of Death Windows 8

Crash-only software: it only stops by crashing, and only starts by recovering.  It formalizes Murphy’s Law and creative-destruction into an applicable practice, where the end-of-things and the worst of outcomes are anticipated as something to be expected as a routine occurrence.  When done well, however, it has the potential to make software more reliable, less erratic, faster and easier to use overall.

But there is also a social component to crash-only designs that has yet to be fully explored: the potential for using these ideas to develop practices for building communities and social applications online.  As the worlds of tech, politics, and culture continue to collide, the demand for alternative modes of communication will likely continue to rise.  Crash-only designs hint at possible new approaches toward community and content moderation on the web, expanding the means and methods by which online content and interactions can be organized more effectively and intuitively.

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Don’t Surround Yourself With Smarter People

There is an idea that I have been guilty of uncritically parroting and promoting in the past: surround yourself with smarter people. Another popular version is never be the smartest guy in the room. 

Beneath the humblebragging  in both versions (your cut-off for smart is a de facto declaration of “look how smart I am; only Einsteins are worthy of surrounding me, and I understand the things they say!”), there is a basic logical issue: If the smarter people are dumb enough to surround themselves with the likes of you, they are dumber than you, which means they’re smart and you’re dumb. Wait. What?

This is not just a cute paradox, it’s a fatal Godel-level error that crashes the whole smarmy idea. The only way to make it work is hypocrisy: adopt at least a double standard (and preferably an n-standard, where is the number of people) for “smart.” You’re street-smarter than me. But I’m book-smarter than you. And our friend over there is potato-smarter than both of us. This is the juvenile stuff of folk tales, caper movies and self-consciously different band-of-misfits superhero coalitions.

Yet, there seems to be a germ of truth to the idea.  My alternative to the heuristic, which many of you have heard in off-blog conversations, is that I am only interested in people as long as they are unpredictable to me. If I can predict what you’ll do or say, I’ll lose interest in you rapidly. If you can keep regularly surprising me in some way, forcing me to actually think in unscripted ways in order to respond, I’ll stay interested. It’s reciprocal. I suspect the people with whom I develop long-term relationships are the ones I surprise regularly. The ones who find me predictable don’t stick around. We’re not talking any old kind of surprise, but non sequiturs. Surprises that you can’t really relate to anything else, and don’t know what to do with. Mind-expanding surprises rather than gap-closing surprises.

Huh?! rather than aha! or ooh!

So smarter isn’t the word here (even though there’s one definition of smart that’s close to “unpredictable”). Neither is different. I can often predict the behavior of smarter and/or different people of both unconventional and conventional types. The trick is to surround yourself with people who are free in ways you’re not. In other words, don’t surround yourself with smarter people. Surround yourself with differently free people.

That’s going to take a bit of work to unpack.

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Crash-Only Thinking

A few weeks ago, I learned about something called crash-only software  (ht, Robert Greco). This is software that has no normal “start” or “stop” mechanisms. It can only be stopped by crashing it. Often this means unplugging the computer physically. It can only be restarted through some sort of failure-recovery routine, with a hard reboot being the most extreme kind. There’s a whole theory of crash-only software design apparently.

The idea of crash-only design  steelmans a strawman idea of mine that has cropped up in multiple recent posts. In  How To Fall Off the WagonI argued that falling-off-the-wagon is the right focal point for understanding self-improvement efforts.   On the Unraveling of Scripts was about why major life transitions are necessarily messy. In The Adjacency FallacyI argued that career transitions necessarily involve a period of anomie caused by status and value disorientation. Crash-only is the more powerful version of all those ideas. From a crash-only perspective, falling off the wagon (and getting back on) isn’t the main thing. It’s the only thing.

A self-improvement system, or a management model for a business, that doesn’t solve for crash-only constraints isn’t a solution, because it will cost more in crash-recovery effort than the value it creates. Transition management of any sort has to be entirely about crash-only mechanisms.

Software ideas of crash-only design don’t port well to human lives and businesses. So how do you port the thinking?

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