I have this comic fantasy of some day being in a business situation where a client comes to me with a tricky problem. I ponder impassively for a moment. Then I pick up the phone and make one cryptic phone call. I then look at the client and say, “Go home, it will be taken care of.” This Godfather fantasy of being able to deliver on firm promises with a single phone call cracks me up because it so absurdly out of whack with the way I actually operate. Phone calls like this can only happen in the context of an asymmetric mode of relationship management I call collecting. In real life, I am more likely to be on the receiving end of such a call.
Unlike normal adult patterns of relating, which I’ll call connecting, collecting is a mode of relating that is asymmetric at a psychological level. Even when two people know each other personally, if it is a collection relationship, one party — the collector — defines the relationship unilaterally and strives forcefully to make that definition prevail. This striving is the essence of Eric Cartman’s signature line on South Park: “Respect my AUTHORITAH!”
Once authoritah has been effectively imposed, it can be exercised in dramatically leveraged and highly deterministic ways. A single phone call can move mountains, without tedious consultation, arguments, second-guessing or questioning. Connecting is for normal, nice people. Collecting is for people who are headed for either world domination or madness.