Future-of-Work Mini-X-Prizes at Cloudworker.org

The easiest way to predict the future, as Alan Kay said, is to invent it. Some friends of mine, over at a stealth design/innovation startup called WilsonCoLab, decided to start a site dedicated exclusively to this task at www.cloudworker.org, which beta-launched today with a neat contest (seriously flattering to have a word you coined taken this seriously!). Cool logo, eh?

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The Ideology of the Organization Man

Recap: Last time I introduced William Whyte’s 1956 classic, The Organization Man within a modern context, and we got as far as Chapter 1. We saw that Whyte set himself the project of describing, carefully if unsympathetically, the collectivist, anti-individualist ‘social ethic’ that provided the foundations for modern corporations. In this post, I will cover Chapters 2-5 (Part 1 of the 7-part, 29-chapter book).

Here’s a short version of the argument in Part 1, titled the Ideology of the Organization Man. Intellectual culture and practical concerns conspired, between 1940-1960, to create a pseudo-scientific socialist culture within the capitalist corporation. What began as an instrument to co-opt unionism ultimately swallowed middle management, and the organization man was born. Where the previous century, 1840-1940 had been dominated by colorful figures from the top and bottom — robber barons and fiery unionists — post WW II American culture was defined and dominated by the middle layers. Whyte argues that this layer managed to suck the soul out of leadership and grassroots passion alike. Like the labor union culture, and unlike the robber-baron culture, it was group-oriented. Unlike the labor unions though, it was not primarily about unity against oppression or about worker rights. It was primarily about a corporate deification of the values of community: belongingness and togetherness. A belief in cooperation and consensus for their own sake.

Let’s do the longer version, and as we do so, keep this deja vu question in mind: are ‘social’ media falling victim to the same collectivist dangers today?

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The Organization Man by William Whyte: Introduction

William Whyte‘s 1956 classic, The Organization Man is far too embedded culturally to be ‘reviewed’ today, even as a classic. The book can only be read within its context, and reconstructed for 2008. It is also much too dense and nuanced to dispose off in a single post, like I do most books. So I am going to start my first-ever multi-part series devoted to a single book; the book that began the study of worker archetypes, 52 years ago. If you want to follow along, make sure you buy the 2002 reissue edition, with a great foreword by Fortune Magazine executive editor, Joseph Nocera. Since I have to do a bit of setup, in this first part, I’ll only get as far as Chapter 1. In future parts, I’ll try to do 3-4 chapters at once.

Let’s start by reviewing the cultural impact of the original. The best-known artifact of course, is Apple’s famous 1984 commercial (YouTube video here), which owes as much to Whyte as to Orwell for its arresting imagery.

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Spanning Silos by David Aaker

The full title of this book, Spanning Silos: The New CMO Imperative, might lead you to believe that it is a very narrow take on a particular organizational issue (silos) within one enterprise function (marketing). You’d be wrong. This is a wolf-in-sheep’s-clothing book; a book about foundational issues in organization theory masquerading as a specialist read for marketers. I have previously written about silos (see The Silo Reconsidered), so this was definitely not a blank-slate subject for me. I was prepared to be underwhelmed, but to my pleasant surprise, I thoroughly enjoyed the book. It is a quick and easy read, but surprisingly substantial.

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Is There a Cloudworker Culture?

When one of my regular readers IM’ed me, “I hope you write about cloudworker culture next,” I almost panicked. All I had in my head at the time was a dark three-word post: “there isn’t one,” accompanying a sort of desperately humorous image: Alberto Giacometti’s famous sculpture Chariot, holding a Starbucks coffee cup and a Blackberry at her hip. The original sculpture suggests a sort of sombre existential loneliness. Add Starbucks and the Blackberry, and the gravitas of the original degenerates to an anxious farce. A tragic farce, because the figure is still lonely. My modest photoshop skills turned out to be up to the task, so here is the mashed-up image I started with, in my head.

Mashup elements courtesy MOMA, Starbucks and RIM

Cloudworker by Rao (2008); Mashup elements courtesy MOMA, Starbucks and RIM

Immersed in the farcical post-existential loneliness of the Cloud, the cloudworker’s cultural life just might be no more than an impoverished buzz of emoticons. The highlights of his cultural life might be fleeting, unsatisfying encounters with co-cloudworker strangers whose gaze he holds for a second longer than necessary at Starbucks, but does not engage. A condition worse than that of Chuck Palahniuk’s hero in Fight Club, who at least found connection and community by beating other men to a pulp.

If the Giacometti sculpture is too high-brow for you, consider a more popular literary image: Mark Twain’s unforgettable King and Duke characters in Huckleberry Finn, drifting down the Mississippi. Rulers of a Micro-Balkan virtual kingdom on a raft. Farce once again.

But then I figured I was being too dark, and did come up with a bunch of ideas that suggest that a cloudworker culture is emerging. I figured I’d let you ponder the question for yourself before sharing my answer.

So what do you think? Is there a cloudworker culture, or are all us cloudworkers doomed to the socially and culturally empty life suggested by my art mashup?

The Cloud President, Obama

If Truman was the Nuclear President, Kennedy the Space President, and Eisenhower the Interstate President, Obama will be the Cloud President. Ever since the United States assumed the mantle of global technology leader at the end of World War II, each administration has become associated with a significant technology that radically altered the world. The relationships between presidents and the technologies historically associated with their administrations have been varied. Presidents have caused, benefited from, or been out of touch with contemporaneous technology-driven socio-economic shifts. Presidents who managed to manifest the ethos of the technologies that matured on their watch have been perceived as with-it. Those who failed have had problematic presidencies. Before tackling Obama, cloud culture, green thinking and energy, let’s consult the list of post WW-II presidents for reference.

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The Corporate College and Other Election 3.0 Ideas

I rarely react to the news on ribbonfarm, since I prefer to focus on relatively long-term stuff. But tomorrow’s election is historic in too many ways to not comment on.  This is definitely an Election 2.0; everything from the public user-generated (and Tina Fey generated) construction of Sarah Palin’s persona, to Obama’s use of mobile phones, says that something fundamental is changing in the age-old social technology of the election. So much so, that the structural revolutions are almost overshadowing the cultural ones (a black candidate and two prominent women in the race). But 2008 is the beginning of a long-term period of evolution in the infrastructure of participatory governance, not an end point. In search of some new thoughts on elections, I came up with the following set of (possibly hare-brained) ideas on how elections can, and should, change, from the Election 2.0 model of today, to the Election 3.0 model of the future.

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My First Book, A Board Game and ‘Cloudworker’ on the NYT

It’s been a busy week here at ribbonfarm, and it’s ending with a bang. Two news items — my first book project, and a board game — that should interest you, if you’ve been following the evolution of the site. Both were mentioned today in a piece about ribbonfarm by Marci Alboher, in the NY Times Shifting Careers blog. Marci also mentioned my concept of cloudworker, which still needs your votes to displace ‘telecommuter’ in the Plantronics contest. Please go vote for ‘cloudworker’ (once a day until Nov 7), but first read about my book and board game projects.

And to NY Times readers coming to ribbonfarm.com for the first time, welcome! Since Marci writes about work-life issues, I assume that theme interests you. So check out my work-life category, which has plenty of juicy articles on the topic. I hope you like what you read, and decide to subscribe to my RSS feed.

Let’s start with the book.

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Vote for ‘Cloudworker’ Among Plantronics Contest Finalists!

Dear readers:

For the first time, I am asking a specific favor of you. My contribution, ‘cloudworker’, to the Plantronics contest to invent a new term for ‘telecommuter’ has made it to the top 10 finalists list from over 500 entries. The winner will be chosen by popular vote at: www.plantronics.com/telewho

You can vote once a day between Oct 30 and Nov 7. I honestly do think ‘cloudworker’ is the best of the lot.

My request, please bookmark the link above and vote as many of the days over the next week as you can, and please email your contacts/post this to facebook etc. to get me some word-of-mouth votes

Here is some boilerplate text you can use in your emails/re-blogs/Facebook profiles etc.

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Cloudworker Economics

I started my exploration of the changing nature of careers with a micro-level view of its archetypal figure, the cloudworker. In this second part in the series, let’s take a look at how the cloudworker fits within the economy. The main argument of this article is that the dominant distinction in labor economics, unemployed vs. employed, is slowly getting displaced by a more fundamental one: default vs. exceptional career paths. Think of it as an emerging long tail in the space of career “design patterns” where there are a huge number of sui generis career (and lifestyle) designs. My contention is that this new watershed is primarily being created by technological forces, not economic, demographic or cultural ones, and that this has important consequences. So within my model, the cloudworker is primarily characterized by a technology-enabled my-size-fits-me career. The economic antithesis of the cloudworker is the organization man. Both organization man and cloudworker will co-exist in the future, but the latter, until recently characterized only by negative definition (“not an organization man”) will drive the economy. Here is a picture of where the notion of cloudworker fits, among related conceptual models. The x-axis represents level of dependence on technology for economic production, and the y-axis represents the degree to which the worker is tethered, financially, to a single institution. In this map, ‘cloudworker’ differs from others in being a technology-dependent definition.

Cloudworkers on the My Size Fits Me Map

Cloudworkers on the My Size Fits Me Map

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