Notes on Spatial Metaphors for Social Systems

Distance metaphors are natural in any conversation about social phenomena. We talk of the distance between governance systems and the governed, guerrilla movements and host populations,  rich and poor, Chinese and American, Red and Blue.

Kevin Simler’s recent guest post made use of the standard geometric-metaphoric scheme, the Hofstede cultural dimensions model, to talk about startup cultures. The model also forms the basis for the analysis of globalization in Pankaj Ghemawat’s World 3.0, which I reviewed last year. So distance metaphors are very robust across a wide range of social phenomena, from small startups to the entire planet.

Topology — the study of the pre-geometric structure of a space, such as whether it is orientable or not, doughnut shaped or spherical, and so forth — is not as natural or easy to apply, but is also useful if you can pull it off, as Drew Austin’s recent post on the Holey Plane demonstrated.

When you do topology and geometry for social systems incoherently, you get frustrating books like Friedman’s World is Flat.

But more careful approaches aren’t safe either.  In particular, the more I think about Hofstede’s model, the more dissatisfied I get. Is there a better way? I’ve been playing around with a few very preliminary ideas that I thought I’d share, prematurely.

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Economies of Scale, Economies of Scope

I’ve been trying hard over the last several weeks to wrestle a very tough idea to the ground: economies of variety. Yes, there is such a thing, and I don’t mean either the Starbucks menu of mass-customized combinatorial choices or some charming favela economy that has variety, but not economies of variety. Economies of variety are related to, but not the same thing as, the idea of superlinearity.

I’ll leave that subject for another post, when I beat the thing into some sort of submission, but the process of wrangling the idea has led me to a much deeper appreciation of the two existing economies — of scale and scope respectively — that characterized the industrial age. So this is a sort of prequel post. If a well-posed notion of “economies of variety” can be constructed, it will need to be really solidly built in order to punch in the same weight class as these two mature ideas. A business that achieves all three will be close to unbeatable by competing businesses that only manage one or two out of three.

Amazon is the first company that is getting dangerously close to 3/3. That should give you a hint about where I am going with the economies of variety idea. But let’s figure out scale and scope first.

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The Abundances of Ages

This entry is part 6 of 15 in the series Psychohistory

High culture organizes its world views using overarching frames: intellectual superstructures that serve as extrinsic conceptual coordinate systems.  “Globalization” and “Industrialization” are examples of such frames.

Popular culture on the other hand, tends to be driven by the most visible and drama in the immediate environment.  From the chaos of turbulent change, popular culture tends to pick out specific motifs around which to grow a world view. These motifs mostly arise from the economic abundances that drive that particular age.

In trying to compare and contrast the motifs of different ages, something interesting struck me: the motifs tend to cycle between material, object and cognitive motifs. The objects aren’t random objects, but ones created by the operation of technology. So iron is a material motif for the Iron Age, the steam engine is an object motif for the Industrial Age, and writing is a cognitive motif for the Bronze Age.  Here’s an approximate and speculative table of the motif-cycling I made up.

(I have endnotes for the less obvious table entries, which may need some explanation; and obviously the model is more speculative for ages for which contemporary written records are not available to us).

Why is this cycling important? Well, for all you futurists out there who are stuck in a mental rut asking yourself, what’s the next big thing? the next big thing is almost certainly not going to be a thing at all (object motif).  It’s going to be a material motif. So the right question is what’s the next new material? 

So answers like “3D printing” are wrong in a specific and interesting way. Let me explain.

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Waste, Creativity and Godwin’s Corollary for Technology

For the last six months, the scarcity/abundance dichotomy has been annoying me.  All dichotomies are false of course, but some are more of a bitch to transcend than others. On a 10-point scale where good vs. evil is a 4 in terms of transcendence difficulty, I’d rate scarcity versus abundance at 8.5.

And it is more than a harmless intellectual distraction. The scarcity versus abundance dichotomy is central to all technological thinking. The two sides of the dichotomy also have the two most powerful ideas in science — the second law of thermodynamics and evolution — as their respective intellectual motifs (I once called these two ideas the only sexy ideas in science; I think they appeal to humans because they both involve irreversibility, but that’s a story for another day).

So anytime you talk scarcity versus abundance, you are holding a sort of sumo wrestling match between two heavyweight ideas. This is why the respective poles of technological visioning, the ideas of the Singularity and Collapse, exercise such a powerful grip on our imagination.

I can’t say I’ve managed to rise above the dichotomy yet, but I am beginning to see a glimmer of a way out of this particular cognitive trap.

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The Guerilla Guide to Social Business

I don’t quite recall how it happened anymore, but in September 2008, I wrote a post for the Enterprise 2.0 blog titled Social Media vs. Knowledge Management: A Generational War.  The post — probably the purest piece of deliberate flamebait I’ve ever written — went viral. Many of you found ribbonfarm via that post.

I continued writing about the Enterprise 2.0 theme irregularly after that, first on the E 2.0 blog and then on Information Week. I recently decided to wrap up my thoughts on the theme and close out this thread of blogging with a final post: The Enterprise 2.0 Backlog: 100 Ideas.

This close-out post is about as close as I’ve ever gotten to outright prescription. It is also the only significant list post I’ve done in my life (list blogging is the lowest kind of blogging there is of course, but there is some redemption to be found in epic-sized lists that cross 100 items).

Anyway, I figured I’d put together the essays into a convenient PDF collection. So here you go: about 29,000 words and 104 pages worth of slightly evil thoughts on social business: The Guerilla Guide to Social Business.

Read it, share it, print it out and leave it lying around, pass it along to friends, bosses, unsuspecting VPs with budget money to run through before year-end who might hire a consultant in an unguarded moment, etc.

It was a fun ride, the first bandwagon I rode from start to finish, through the ups and downs of the hype cycle. The ride also helped kick off my consulting business.

I think it is safe to say now that the ride is mostly over. The conversation has matured. Andrew McAfee’s well-timed phrase heralding the trend, “Enterprise 2.0,” has been replaced by the more permanent-sounding (ominously so?) “Social Business.”  The Enterprise 2.0 conference has rebranded itself (rather cryptically) as E2 and settled in as steward of a long-haul conversation.

Thanks are due to Rob Preston, Steve Wylie and Paige Finkelman at TechWeb for providing a platform and tolerating my grumpy, dystopian blogging through the hype cycle. Also thanks to Mark Masterson and Doug Neal at CSC and Daniel Pritchett, for many interesting conversations on E 2.0/Social Business. Apologies if I missed anyone.

For those of you who follow me primarily on Information Week, I’ll be taking a sabbatical from that site, until I find another suitable theme for which that’s the appropriate channel. If and when I start a new theme there, I’ll do a heads-up here.

Happily Almost Ever After: Towards a Romantic Account of Détente

I’ve been thinking a lot lately about the concept of détente. I am fairly certain it is going to play a big role in my next book, but I haven’t figured out the precise details.

A détente is a general easing of tensions within an adversarial relationship before underlying conflicts have been resolved (otherwise you would call it “peace”). I think of détente as a “happily almost ever after” narrative pattern. Unlike a truce though, a détente is a sort of indefinite cessation or slowing down of conflict without specific expectations of alternative approaches towards resolution, or specified time limits. You know a decisive drive towards an outcome will be resumed, but you don’t know when, why, how or where for sure. You just collectively agree that now is not the time or place.

I’ll sketch out in general terms why the concept is interesting, but I am going to wander quite a bit along the way and use this post as an excuse to philosophize about game theory and academic culture, and share an interesting anecdote. You’ve been warned.

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The Generalized Hawthorne Effect

The Hawthorne Effect is a basic idea in social science research that I first encountered in William Whyte’s Organization ManI remember making a note of it at the time but never got around to thinking more about it, until it came up again in a recent conversation.

It is a sort of Heisenberg Principle for social science. The effect hypothesizes that the changes in participants’ behavior during a study may be mostly caused by the special social situation and treatment they receive from management.

I think the principle has far greater significance than people realize.

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Hall’s Law: The Nineteenth Century Prequel to Moore’s Law

For the past several months, I’ve been immersed in nineteenth century history. Specifically, the history of interchangeability in technology between 1765, when the Système Gribeauval, the first modern technology doctrine based on the potential of interchangeable parts, was articulated, and 1919, when Frederick Taylor wrote The Principles of Scientific Management.

Here is the story represented as a Double Freytag diagram, which should be particularly useful for those of you who have read TempoFor those of you who haven’t, think of the 1825 Hall Carbine peak as the “Aha!” moment when interchangeability was first figured out, and the 1919 peak as the conclusion of the technology part of the story, with the focus shifting to management innovation, thanks in part to Taylor.

The unsung and rather tragic hero of the story of interchangeability was John Harris Hall (1781 – 1841), inventor of the Hall carbine.  So I am naming my analog to Moore’s Law for the 19th century Hall’s Law in his honor.

The story of Hall’s Law is in a sense a prequel to the unfinished story of Moore’s Law. The two stories are almost eerily similar, even to believers in the “history repeats itself” maxim.

Why does the story matter? For me, it is enough that it is a fantastically interesting story. But if you must have a mercenary reason for reading this post, here it is: understanding it is your best guide to the Moore’s Law endgame.

So here is my telling of this tale. Settle in, it’s going to be another long one.

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How to Name Things

— 1 —

Naming and counting are the two most basic behaviors in our divided brains. Naming is the atomic act of association, recognition, contextualization and synthesis. Counting is the atomic act of separation, abstraction, arrangement and analysis. Each behavior contains the seed of the other.

To name a thing is to invite it to ensnare itself in your mind; to distill and compress the essence of a gestalt into a single evocative motif, from which it can be regenerated at will. Just add attention and stir.

Here are three very different American gestalts that I bet many of you will recognize without clicking: Babbitt, Bobbitt, Rabbit.

We name and count babies, products, species, theorems, countries, asteroids, ships, drugs, essays, wars, gods, dogs, foods, alcohols, pieces of legislation, judicial pronouncements, wars, subcultures, ocean currents and seasonal winds.

We try to name and number every little transient vortex, in William James’ blooming, buzzing confusion, that persists long enough for us to form a thought about it.

As with plans, so with names. Names are nothing; naming is everything. To name a thing is to truly know it. As Ursula Le Guin said, “for magic consists in this, the true naming of a thing.”

It is the process of naming that is important. The actual name that you settle on at the end is secondary.

— 2 —

Vanity and pragmatism wrestle for control of the act of naming.  We bend one ear towards history and the other towards posterity. We parse for unfortunate rhymes and garbled pronunciations. We attempt at once to situate and differentiate. We count syllables and look for domain names.

We walk around the name, viewing it as parent, lover, friend, bully, journalist, lexicographer and historian.  We embed it in imaginary headlines and taunting rhymes.

In Bali to name is to number. It is an unsatisfying synthesis that only works in limited contexts.

“The firstborn is “Wokalayan” (or Yan, for short), second is “Made,” third is “Nyoman” or Komang (Man or Mang for short), and fourth is “Ketut” (often elided to Tut).

I am not sure what happens if Wokalayan dies young. Does Made replace his older sibling and become the new Wokalayan?

In crypotgraphy, the first named-character in an example scenario is Alice. The second one is Bob. And so on down an alphabetic cast of characters. This is not the world of  interchangeable John and Jane Doe figures.  The order matters.

When birth order is more important individual personality, you get a social order in naming that inhabitants of individualistic modernity struggle to understand.

— 3 —

Counting is both ordinal and cardinal. It takes a while to appreciate the difference between one, two, three… and first, second, third.

To truly count is to know both processes intimately. In naming, ordinality has to do with succession and replacement. Cardinality has to do with interchangeability. You cannot master naming without mastering counting.

The ordinal, cardinal and nominal serve to situate and uniquely identify, but do not necessarily indicate the presence of something real. Hence the query: name, rank and number? 

There was once a substance with rank 0, number 0. It was named ether. It did not actually exist. Substances 1-1 through 1-4 though, earth, fire, water and wind, were real enough, and became the founding fathers and mothers of the modern discipline of chemistry.

It is in fact useful to think of naming an interrogative act that creates what it questions. Demand insistently enough to know the name, rank and number of a thing, and you will eventually find out. Even if your mind has to manufacture an answer.

When you understand both kinds of counting, you can count and name in both ways, without using actual numbers.

That gives you iMac, iPod, iPhone and iPad on the one hand, and Kodiak, Cheetah, Puma, Jaguar, Panther, Tiger, Leopard, Snow Leopard and Lion, on the other. I’ll leave you to guess why the first-born is a bear here, while the rest are cats. Don’t give up and click too soon.

Not many languages can efficiently express questions of ordinality. In English for instance, the question, what is your birth-order ordinality among your siblings? sounds downright weird, but I cannot find a simpler, grammatical way to express it.

It is much easier to ask the related cardinality question: how many siblings do you have? 

Curiously, the ordinal question is very easy to ask in my nominal native language of Kannada. It would translate to something like: How many-eth son are you of your father? If such constructs were allowed in English. At least that was the best I could come up with my father challenged me to translate the line as a kid.

It would be a useful construct to have in English. We could ask, What-ieth major version of Mac OS X is Lion? 

The naming practices in Bali and the Ursula Le Guin quote made me think of a rather clever idea for a short story about a culture where the young start out with ordinal names as in Bali, but are given true names if and when wise elders first spot the child in an act that expresses a unique individuality.

At this point, a coming-of-age naming ceremony is conducted, and the child is declared an adult with special privileges over the un-named. Rather complicated things happened to the hero’s name in the story, having to do with self-referential paradoxes. I’ve forgotten the plot, but I remember that at the time I had to diagram the events in the story.

I never wrote the story because coming up with names for the characters was too hard.

— 4 —

We name to liberate, and we name to imprison. We name to flatter, and we name to insult.  We name to own, and we name to be owned. We name to subsume, and have subsumed. We name to frame, and we name to reframe.

Google bought Urchin on Demand and turned it into Google Analytics. It bought Youtube and left the name alone.

The Left calls it Right to Choose. The Right calls it Right to Life. The debate itself is partly about naming: at what point does something deserve the name human?

The British and the French built a plane together and fought over the name. The French won. It became the Concorde rather than the Concord. 

Gandhi attempted to rename the untouchables Harijans. God’s people. They resented being patronized, and chose for themselves the name Dalit. The oppressed.

Priests weigh about the numerological significance of names and marketing mavens opine about syllable counts.

States step in with Procrustean templates to tax and conscript: last name, first name, middle initial. Under Spanish rule, the entire Philippines became a geographic-lexicographic state.

Philosophers ponder the metaphysics of naming and Greek scholars hunt for their linguistic roots.

As one anthropologist said (I have never managed to find the source), naming is never a culturally insignificant act.

— 5 —

To name is to appreciate the crucial distinction, due to urban theorist John Friedmann, between appreciative knowledge and manipulative knowledge. The one allows us to construct “satisfying images of the world.” The other allows us to gain mastery over it.

To either number or name is to both appreciate and manipulate.  To number is to appreciate timeless order; to name is to appreciate transformative chaos.

You number to extend and preserve. Archival is the ultimate act of numbering.

You name to create, destroy, fragment and churn. You name a product and launch it. You give a dog a bad name and hang it.

In a break with family tradition, I was not named after my paternal grandfather. The timeless sequence, …ABABAB… was broken.

— 6 —

Agent 007, James Bond, was named after an ornithologist.

In his numbered world, he is part of a greater order. A world of conversations between 007 and M, where technology comes from Q and even the secretary is a very countable Moneypenny. It is a timeless world where the M’s and Q’s are replaceable and 00s are both replaceable and interchangeable.

In his named world, first he situates, then he differentiates.

My name is Bond. James Bond.

A tough, hard and unusual name, for a tough, hard guy, who allows glimpses of a dark past to shine through the veneer of shaken-not-stirred cocktails and social polish. He blends in, but makes his presence felt. It is a name that is at once a trust and a threat. Bank of England to friends, gunboats to foes.

Is that a threat? No, it’s a promise. 

Commander Bond was once a naval reserve officer. It was in the maritime world that the line, “my name is my bond,” gained currency.

It is a name of narrative belonging. It situates the man strongly as British, but differentiates him not at all among Britishers. In Bond is the veiled threat of a still-potent dying empire. In James lies identification with, and anonymity within, that dying Empire.

Fleming once wrote to the real Bond’s wife:  “It struck me that this brief, unromantic, Anglo-Saxon  and yet very masculine name was just what I needed, and so a second James Bond was born.”

— 7 —

The story of Windows is the story of a wild tree of apparently domesticated numbers seeking its way in the world, rather than an orderly parade of tamed wild cats.

1.0, 2.0, 3.0, NT, 3.1, 95, 98, ME, 2000, XP, Vista, 7, 8.

This is no accident. Microsoft, has always been a company that has sought its way in the existing world, rather than inviting the world into a fabricated universe of non sequiturs like Apple, Macintosh and Lisa.

The original portmanteau, MICRO-computer SOFT-ware, was a seeking of a place in a world defined by others. The micro-computer was ordinally a lesser thing than the mini-computer. Soft-ware was one of three wares: hard, soft and firm. An element in a set of cardinality three. It was a shy, retiring and polite name, that knew its place in the scheme of things.  

But the personality worked, and Microsoft quietly took over the universe it entered so politely. Windows was a literal-minded appropriation of the name of a key element of the desktop metaphor. Office seeks to belong in the workplace rather than redefine it. Internet Explorer remains the only browser that presumes to name itself after the thing it explores.

How a company names itself, its products and services, and its organizational parts, tells you a great deal about it.

To number something — implicitly or explicitly, cardinally or ordinally — is the first step in a grander project to order, tag and classify a part of reality; to prepare it for timeless forms of manipulation: replacement and interchange. To number is to subsume the particular within the general.

But to really name something in the sense of Le Guin, is to disrupt that project at every turn by discovering new magic that confounds the creeping logic of a rigidly ontological enterprise.

To really name is to find leaks as quickly as the number-givers find water-tight categories. To break connections thought secure and make new ones, previously considered impossible. To create difference — irreplaceability and non-interchangeability — as fast as numbering creates homogeneity.

This is perhaps why I still trust Microsoft more than I trust Apple. In the mess that is the the Windows sequence-numbering, I find reassurance.

— 8 —

To position is to number and name at the same time, and create something that is both a being and a becoming. Something rooted, that seeks to connect and get along, and something restless that seeks to get ahead and away.

To position a thing is to teach it to get ahead, get along, and get away. We project onto the memetic world of names, our own fundamental genetically-ordained proclivities. Evolutionary biology tells us that getting ahead and getting along are the basic drives that govern life for a social species. To this, as a species that invented individualism sometime in the 10th century AD, we must add getting away. The drive to become more than a rank and number. To become a name, even if the only available one, alpha, is taken.

The Microsoft version soup is Darwin manifest.

Getting ahead, getting along and getting away. Ordinal numbering, cardinal numbering and naming. Name, rank and number.

Perhaps it is naming and numbering that are fundamental, not biology.

To number well is to comprehend symmetries and anticipate as-yet-unnamed realities; holes in schemata, to be filled in the future. And so we name new elements before discovering them, imagine antimatter when we only know of matter. To categorize well is to create timeless order. Mendeleev’s bold leap advanced both chemistry and the art and science of naming.

To number poorly  is to squeeze, stuff and snip. To constrain reality to our fearful and limited conception of it.

To name well is to challenge and court numbers.

To name poorly is to kill or be killed by numbers.

Naming without numbering creates a chaotic unraveling. Numbering without naming creates orderly emptiness.

It takes discipline to couple the two forces together. And sometimes, numbers and names dance together beautifully to create magic, as when Murray Gell-Mann found inspiration in James Joyce’ line, three quarks for Muster Mark. 

— 9 —

To name is also to hide and cloak. To switch stories and manufacture realities.  This is the world of Don Draper. He dons a mask, and drapes new realities over old ones.  Starting with his own life.

And so Operation Infinite Justice became Operation Enduring Freedom.

I was supposed to be named after my grandfather, in keeping with the timeless …ABABAB… rhythm. I would have been Rama Rao. But then they broke with tradition.

My mother wanted to name me Rahul, but my grandmother objected: it is a name with deep significance for Buddhists — the name of the Buddha’s son.

Fortunately, in the (cardinal and ordinal) universe of a thousand names that is Vishnu — there is actually a long hymn known as the Vishnu Sahasranama, “Vishnu of the Thousand Names” — a close cousin of Rama was found.

And so I came into the world as Venkatesh. A break from tradition, but not quite a complete break.  Certainly not a defection to a competing tradition. That would have upset my grandmother.

I once wanted to name an algorithm I’d developed Mixing Bandits, since it used mechanisms inspired by bandit processes. I gave a draft of my paper to a distinguished professor in the field. He liked my work, but objected to the name. My allusive overloading of a precise term did not sit well with him. Mathematically, my algorithm was not related enough to bandit processes.

So this grandmother rejected the baby, refusing to absorb it into the family tradition. It wanders the world today as an illegitimate orphan of the noble clan that has disavowed it, under the clumsy and undistinguished name MixTeam scheduling.

— 10 —

In the genealogy of a single name you can trace entire grand narratives.

Once upon a time, there was a company in Rochester called Haloid. It made photographic paper and lived in the giant shadow of a company across town called Kodak.

Haloid wanted to grow up. So it acquired a technology called xerography: a name coined by a Greek scholar to situate the idea of dry writing within the illegible history of that long intellectual tradition within which the West seeks to situate everything it does.

Ironically, the technology was not the result of a long, gradually evolving tradition that can be traced back to the Greeks. Not only did the Greeks have nothing to do with it, as the biographer of the technology David Owen notes, “There was no one in Russia or France who was working on the same thing. The Chinese did not invent it in the 11th century BC.”

Xerography sprang almost fully-formed from the mind of one man, Chester Carlson. He systematically set about the project of inventing and patenting something truly new. He managed to do so by putting an obscure property of the element Selenium to a completely unexpected use.

So Haloid became Haloid Xerox, and eventually just Xerox. It is a powerful name. So powerful that it subsumed the name of the man who created it, Joe Wilson. During my time at Xerox, the Wilson Center for Research and Technology (WCRT) became the Xerox Research Center, Webster (XRCW). Across the world you will find XRCE (Europe), XRCC (Canada) and XRCI (India). To earn its right to a unique name within this orderly namespace, the sole rebel, PARC, had to unleash planet-disrupting forces.

Xerography eventually became electrophotography, in the hands of envious competitors who appeared after the trust-busters had done their work. The name that had gotten ahead and away now had to get along. My name is photography. Electro-photography. 

They still call it xerography at Xerox though.

— 11 —

And across town, Kodak slowly declined and began to die. There is irony here as well.

Photography does have a long history. The ancient Greeks did have something to do with it.  The ancient Chinese did know about pinhole cameras. The French did play a role.

But Kodak is one of those rare names that was born through an act of pure invention. George Eastman is quoted as saying about the letter k: “it seems a strong, incisive sort of letter.”  Yes, incisive like a knife.

The story goes that Eastman and his mother created the name from an anagrams set. Wikipedia says about the process:

Eastman said that there were three principal concepts he used in creating the name: it should be short; one cannot mispronounce it, and it could not resemble anything or be associated with anything but Kodak.

The first two principles are still adhered to by marketers when possible. The last has been abandoned since the 1970s, when the positioning era began.

As with Wilson, the child soon eclipsed the father. Eastman Kodak became just Kodak to the rest of the world. In proving the soundness of his principles of memetic stability, Eastman ceded his own place in the history of naming to a greater name.

Haloid incidentally, is a reference to the binary halogen compounds of Silver used in photography. The word halogen was coined by Berzelius from the words hals (“sea” or “salt”) and gen (“come to be”). Coming to be of the sea. It may be the most perfect name, suggesting the being and becoming that is the essence of both naming and chemistry.

Jöns Jacob Berzelius is a founding father of chemistry in large part due to his prolific naming. He came up with protein as well. He was also responsible for naming Selenium. From the Greek Selene, for Moon.

It was no small achievement. Chemistry is a science of variety and difference. It deals in so many different thing that a narrowly taxonomic mind will fail to appreciate its broader patterns.

In declaring that “Physics is the only real science, all the rest are just stamp collecting,” Rutherford failed to appreciate chemistry the way Berzelius did. As an ongoing grand narrative with lesser and greater patterns.

Some deserving names like protein and others merely abstract, categorical formulas like CnH2n+2 and names that just fall short of cohering into semantic atoms, like completely saturated hydrocarbon.

— 12 —

Counting and naming are at once trivial and profound activities.

Toddlers learn to count starting with One, Two, Three…

Terence Tao has won a Fields Medal and lives numbers like nobody else alive today. And he is still basically learning to count. At levels you and I would consider magic, but it is counting nevertheless.

Toddlers learn to name, starting with  me, mama and dada.

Ursula Le Guin has won five Hugo and six Nebula awards, but is fundamentally still a name-giver.

Names are born of universes, be they small ones that contain only Kodak or large ones that contain all of Western civilization between alpha and omega.

It is very hard to make up universes. It is easier to borrow and disguise them, as Tolkien and Frank Herbert did.

And it is very hard to do so without accidentally causing collisions between large, old namespaces that might not like each other, as my mom found out with Rahul. 

Lazy novelists are laziest with names, and the work falls apart. When you have named every character in your novel perfectly, your novel is finished. Plot and character converge towards perfection as names do.

Names in turn create universes. Carnegie Hall, Carnegie Foundation, Carnegie-Mellon University. 

To name is to choose one universe to draw from and another to create. Rockefeller gave his name to few things. He preferred bland names like Standard Oil and The University of Chicago. 

And so it is that the Carnegie Universe is very visible, while the much larger Rockefeller Universe is more hidden from sight.

— 13 —

Rockefeller chose to create, and hide much of what he created. But you can go further. Beyond hiding lies un-naming. To un-name is to deny identity.

To un-name and un-number is to anonymize completely.

It is useful for the name-giver to ponder the complementary problem of un-naming. If to position is to name and number, to de-position is to un-name and un-number.

You must seek randomness to disrupt the timeless order imposed by numbering, disconnection to counter the narrative order created by naming. Like Dorian Taylor, you must seek cryptonyms.

Cryptonym itself is from the Greek words for “hidden” and “name.”

Randomness is hard.

To un-name is to fight the natural. Given enough time, even a set of cryptonyms will fail to arrest a cohering identity. To truly arrest a name, even changing the crytponym at a random frequency is not enough. The underlying cohering realities must be disrupted.

— 14 —

Names demand to be born, and hijack numbers if no worthy ones appear. And so we have 9-11 and Chapter 11. 

At other times, names strain to hang on to life, with no stories to tell. In the arid, random desert that is bingo, where numbers rule, names struggle.

Only to a Bingo player is 22 “two little ducks.”

Few numbers truly rise to the level of human meaning, and they are all small: 13, 42, 867-5309. 

The largest number in my life that is also a name with permanent narrative significance is 1174831686. 

When I was nine or ten, our local newspaper, The Telegraph, launched a club for kids in its Sunday edition, called the Wiz Biz Club. I signed up excitedly, to belong and to make new friends. That was my membership number.

I received a badge, some stickers and an ID card with that number.

So Venkatesh Rao  became 1174831686.  That cryptonym was probably the start of my struggle to own my name instead of being owned by it.

I am glad to report that despite it being an extremely common Indian name, I now own venkateshrao.com (it redirects to this site) and almost the entire first page of Google results. Vishnu can have the other 999 names, but I plan to pwn this one, at least for one lifetime.

— 15 —

We dimly recognize, even without the aid of mathematicians who study such things, that numbers win this decidedly unequal contest of appreciation and manipulation in the long-term.

In the beginning, we generously allowed our businesses, products and services to share the older namespaces of people and geographies. East India Company, Jardine-Mathieson, Carnegie Steel, Johnson & Johnson.

That strategy quickly exhausted itself, and so we energetically began manufacturing Xeroxes, Kodaks, Microsofts and Apples.

The first really-big-numbers company decided to name itself after a number, Google. Its home became an even bigger number, Googleplex. 

After Google, the Internet began throwing up naming needs faster than humans could manufacture them, and the orderly taxonomy unexpectedly imposed on the world by the Internet Domain Name system suddenly made life very difficult indeed.

So far, we’ve kept up by inventing quasi-algorithmic models: flickr, dopplr, e-widget, i-doodad.

But eventually naming as a way to understand and construct reality will fail.  Technology creates complexity that creeps inexorably towards the unnameable-but-significant.

When semantic genealogies in naming give way to syntactic and lexicographic genealogies, you are halfway to the world of pure numbers (there is a cute scene in Neal Stephenson’s Cryptonomicon, where members of an online group decide to abandon names and stick to purely numbering and ranking the world; the split occurs between those who seek cryptonyms and those who seek a fundamental order within which, for instance, Earth might be numbered 1).

The march that begins with Aachen and Aardvark cannot keep up with a universe that throws countable, but not-nameable, variety at us. We count on, long after we can no longer name.  And eventually we cannot count, either, and must stare at an unnameable, uncountable void and wonder — as some mathematicians do — whether it even exists, given how it eludes characterization.

Yet we persist with both naming and numbering, finding solace in imposing a partial lexicographic order on reality, even as the struggle gets harder.

— 16 —

I have not used the word brand even once in this post, until just now. Over the years,  I have lost confidence in the utility of the concept.

It is appropriate only for the cardinal-ordinal world of mass manufacturing, where everything has a rank and number, but very few things have real names. Most brands are McBrands. Billions upon billions have been served up by marketers and fond parents. Most represent no deeper reality than the first answer to the question, name, rank and number. 

It is not surprising. After all the very word originates in processes that evolved superficially distinguish the essentially interchangeable. In the world of cows, and pottery before that, to brand was to mark for identification and counting, and little else.

Brand is an abstraction that adds very little to the more fundamental concepts of naming and numbering, and the key derivative concept of positioning. In fact, it is distracting. The word makes it far too easy to lose yourself in abstractions. Naming and numbering keep you honest and focused on the gestalt you are trying to distill, with repeated tests. The story of these attempts is what we know as PR, and with each proposed naming and positioning test you can ask, do I understand this story yet?

Without such test-driven naming, branding is an exercise in waterfall marketing.

To the extent that it is a useful word at all, it describes a consequence rather than an action. Away from the concrete world of cows being tortured with red-hot irons, there is no actual action that you can call branding.

You name, number and position.  You then make up non-verbal correlates — colors and logos — that derive from these basic elements.

These are things you do.

Brand happens.

How the World Works: Part II

Last time, I did a quick comparative scan of Francis Fukuyama’s The Origins of Political OrderPankaj Ghemawat’s World 3.0 and David Graeber’s Debt: the first 5000 years, and covered Fukuyama’s book in more detail.

Let’s tackle World 3.0 next.

Ghemawat’s book is a tour de force of quantitative synthesis. Let’s start with an annotated version of the 2×2 that anchors World 3.0 (cleverly rotated by 45 degrees; I don’t know why other 2×2 inventors don’t do this)

This 2×2 is almost the only major piece of conceptual scaffolding in a book that is otherwise an empiricist’s delight. Everything is argued with numbers, and what cannot be argued with numbers is mostly not argued at all. It makes for a book with a lot of narrative potholes wherever the data gods to not smile, but where there is data, the book is extremely solid. It’s a refreshing change for me to read something that stays away from data-free speculation.

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