The Cloud President, Obama

If Truman was the Nuclear President, Kennedy the Space President, and Eisenhower the Interstate President, Obama will be the Cloud President. Ever since the United States assumed the mantle of global technology leader at the end of World War II, each administration has become associated with a significant technology that radically altered the world. The relationships between presidents and the technologies historically associated with their administrations have been varied. Presidents have caused, benefited from, or been out of touch with contemporaneous technology-driven socio-economic shifts. Presidents who managed to manifest the ethos of the technologies that matured on their watch have been perceived as with-it. Those who failed have had problematic presidencies. Before tackling Obama, cloud culture, green thinking and energy, let’s consult the list of post WW-II presidents for reference.

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The Corporate College and Other Election 3.0 Ideas

I rarely react to the news on ribbonfarm, since I prefer to focus on relatively long-term stuff. But tomorrow’s election is historic in too many ways to not comment on.  This is definitely an Election 2.0; everything from the public user-generated (and Tina Fey generated) construction of Sarah Palin’s persona, to Obama’s use of mobile phones, says that something fundamental is changing in the age-old social technology of the election. So much so, that the structural revolutions are almost overshadowing the cultural ones (a black candidate and two prominent women in the race). But 2008 is the beginning of a long-term period of evolution in the infrastructure of participatory governance, not an end point. In search of some new thoughts on elections, I came up with the following set of (possibly hare-brained) ideas on how elections can, and should, change, from the Election 2.0 model of today, to the Election 3.0 model of the future.

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The Cloudworker’s Creed

In which we offer up a lyrically-hyperlinked (and determinedly purple) paean to the Future of Work. Even as economic storm clouds gather, a grimly pragmatic worker archetype is floating in on that other sort of cloud, which just came off beta status. Advance apologies to readers on a low-fat diet. Sometimes I just want to cook adjective-loaded long sentences.

The telecommuter is dead; meet the cloudworker (I made up the term for a contest). Commuting being an artifact of the work-life style of the Organization Man, the term telecommuter absolutely deserves to be retired in favor of one that captures the richness of what is actually going on. The cloudworker is the prototypical information worker of tomorrow. He overachieves or coasts remotely, collaborates or backstabs virtually, and delivers his gold or garbage to a shifting long-tail micro-market defined only by his own talents or lack thereof. The cloudworker manages personal microbrand equity and network social capital rather than a career. Over a lifetime, through recessions and bubbles, he navigates fluidly back and forth between traditional paycheck employment, slash-work and full, untethered-to-health-insurance free agency.

Cloudworker

Cloudworker

To paraphrase William Gibson, the cloudworker is already here; he is just unevenly distributed in the workforce.

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The 10 Immutable Laws of Nanoeconomics

I am about to go all Hammurabi on you and deliver unto you a 10-law summary model of the economy that is taking shape around you at a frenetic pace today: the nanoneconomy. I call it that because its fundamental behavior is determined by the behavior of the human individual rather than the firm (the practical unit of analysis in microeconomics). Many of the dominant themes of this blog — virtual geography (aka globalization) the future of economics, the changing nature of work, and the role of the individual in the economy, all came together for me last week as I pondered the lessons of the political-economy (I love that archaic term) train wreck that is the US Congress’ bailout plan for Wall Street (and Main Street, we are being told). Let me transcribe my tablets for you. For fun, I am calling these laws immutable, but I hope some of you treat this as a mutable blog-meme discussion of the economy, and propose your own amendments.

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A Generational War (Guest Post on Enterprise 2.0 Blog)

I just posted a piece titled Social Media vs. Knowledge Management: A Generational War as my first guest post on the Enterprise 2.0 blog. Go check it out. Post your comments here if you like, since the E2.0 folks don’t have open comments. Here’s an excerpt:

You’d think Knowledge Management (KM), that venerable IT-based social engineering discipline which came up with evocative phrases like “community of practice,” “expertise locater,” and “knowledge capture,” would be in the vanguard of the 2.0 revolution. You’d be wrong. Inside organizations and at industry fora today, every other conversation around social media (SM) and Enterprise 2.0 seems to turn into a thinly-veiled skirmish within an industry-wide KM-SM shadow war. I suppose I must be a little dense, because it took not one, not two, but three separate incidents before I realized there was a war on. Here’s what’s going on: KM and SM look very similar on the surface, but are actually radically different at multiple levels, both cultural and technical, and are locked in an undeclared cultural war for the soul of Enterprise 2.0. And the most hilarious part is that most of the combatants don’t even realize they are in a war. They think they are loosely-aligned and working towards the same ends, with some minor differences of emphasis. So let me tell you about this war and how it is shaping up. Hint: I have credible neutral “war correspondent” status because I was born in 1974.

Check out the rest of the piece. I admit I am being deliberately provocative in this piece to a certain extent. Given how long my pieces tend to be, I need some spice to engage a new set of readers!

Crowdsourcing and The Wisdom of the Crowds

When my review copy of Jeff Howe’s Crowdsourcing arrived in the mail, I figured I’d use the opportunity to finally finish my half-read copy of James Surowiecki’s The Wisdom of Crowds (2004) and do a two-in-one review. It took a good deal longer to write than I expected, mainly because I kept getting distracted by other connections I wanted to explore, which threatened to turn this post into an extended and discursive riff on all sorts of other subjects. I finally firmly trimmed off the wayward thoughts and put them into other post drafts, so luckily for you, this is a relatively focused two-for-one book review.

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Predictably Irrational by Dan Ariely

[This detailed, chapter-by-chapter précis of Dan Ariely’s Predictably Irrational: The Hidden Forces That Shape Our Decisions is a guest post by George Gibson, a colleague of mine at Xerox. George originally posted it on our internal blogs as a series, and I found it so much fun to read, I asked if I could repost it on ribbonfarm. So here you go.]

Chapter 1: The Truth About Relativity

This was clearly the most interesting of the books from my summer reading list. Let me be clear that though I don’t buy all of the points Dan tries to make, I find them all interesting and worthy of thought. With any luck we can begin a real discussion of his ideas and observations in the commentary. That means I’ll attempt (not always successfully) to keep my opinion out of the body of this piece, and reserve that for any commentary that might develop. The real point here is to get you interested enough to read the book yourself.

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How to Measure Information Work

Continuing my exploration of information overload, in this piece, I’ll further develop the argument that it is not the real problem, but a mis-framing of a different problem (call it X) that has nothing to do with “overload” of any sort. Most people who start their thinking with the “information overload” frame look outward at the information coming at them. One aspect of the real problem is terrible feedback control systems for looking inward at your work. On the feedback side of things, we measure capacity for work with the wrong metric (headcount, or in shorthand managerese, “HC”). I’ll explain why HC is terrible at the end of this piece (and I’ve also written a separate article on HC).

So, can you measure information work? Yes. Here is a graph, based on real data, showing the real cumulative quantity of information work in my life during two years and some months of my life, between January 2004 and about March 2006.

Quantity of work over one year

Figure 1: Quantity of work over one year

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Maslow for Market Segmentation

It suddenly struck me today that I’ve never seen a visualization of a very obvious way to understand markets at the broadest level: segment all products and services based on what customer need they serve on the Maslow hierarchy. Though I’ve seen Maslow discussed in the marketing/sales literature, I’ve never seen a graphic like the one below, that actually draws the famous Maslow triangle with areas sized to represent dollar value of corresponding markets. I include in my broad notion of “market” the demand for things supplied by governments and organized religions, rather than private enterprise. Here we go. Should be self-explanatory. I’ve sized the areas in this example roughly based on what I think the market sizes are in a developed economy, and included examples of businesses that deliver products and services to that level in the hierarchy. Some explanatory comments follow, for tricky bits.

Maslow-Based Segmentation for Markets

Maslow-Based Segmentation for Markets

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The Bloody-Minded Pleasures of Engineering

Welcome back. Labor Day tends to punctuate my year like the eye of a storm (I’ve been watching too much Hurricane-Gustav-TV). For those, like me, who do not vacation in August, it tends to be the hectic anchor month for the year’s work. On the other side of Labor Day, September brings with it the first advance charge of the year to come. The tense clarity of Labor Day is charged with the urgency of the present. There is none of the optimistic blue-sky vitality of spring-time visioning. But neither is there the wintry somnolence and ritual banality of New-Year-Resolution visioning. So I tend to pay attention to my Labor Day thoughts. This year I asked myself: why am I an engineer? The answer I came up with surprised me: out of sheer bloody-mindedness. In this year of viral widgetry, when everyone, degreed or not, became an engineer with a click on an install-this dialog on Facebook, this answer is important, because the most bloody-minded will win. Here is why.

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